<![CDATA[Blog]]> https://www.risk-strategies.com/ en info@risk-strategies.com Copyright 2020 2020-07-10T07:09:53-04:00 <![CDATA[Navigating COVID-19 as an App-Based Food Delivery Platform]]> https://risk-strategies.com/knowledge-center/article/navigating-covid-19-as-an-app-based-food-delivery-platform#When:14:24:01Z The food delivery market isn’t a new phenomenon. The Internet’s rise has ushered Americans steadily towards a convenience culture. But as the country shut down in March amidst COVID-19’s stay-at-home orders, the demand for food delivery services skyrocketed. Considered essential workers, delivery drivers for app-based platforms like UberEats, GrubHub, Instacart and Shipt accepted the risk and went to work delivering restaurant take-out and grocery orders.

An increase in demand requires an increase in staffing, leaving delivery platforms to navigate the unchartered waters of protecting the company from COVID-19 liability exposure, while ensuring the health and safety of their employees.

Operational…]]> 2020-07-09T14:24:01+00:00 <![CDATA[Controlling benefits costs in 2020 and beyond]]> https://risk-strategies.com/knowledge-center/article/controlling-benefits-costs-in-2020-and-beyond#When:20:42:27Z On June 24th of this year, PwC’s Health Research Institute released its Medical Cost Trend: Behind the numbers 2021 report. While typically producing a single projection based on current trends, for the first time in the 13 years the report presented three unique possible scenarios. Why? The closing of hospital systems to all but COVID patients introduced huge uncertainties into cost trend projections as employee population claims experiences became skewed by both COVID cases and delayed treatments for non-COVID issues.

More than ever, employers need to be aware of the ways they can control costs to be better prepared…]]> 2020-07-08T20:42:27+00:00 <![CDATA[Is Your Workplace Ready to Reopen? ]]> https://risk-strategies.com/knowledge-center/article/is-your-workplace-ready-to-reopen#When:17:32:31Z As businesses start to reopen office spaces, employers are reimagining what the “new normal” in the workplace will look like. We’re working closely with our partners to provide practical advice on how to welcome employees back safely, advising on things like local and federal guidelines, tweaks to daily operations and more. Read on for some of our best advice.

Identify Current Risks

The risks attributed to COVID-19 vary greatly depending on the type of business, its physical space, number of employees and location. For instance, companies centered in urban locations face the added risks of employees taking public transit and…]]> 2020-07-07T17:32:31+00:00 <![CDATA[Telehealth Organizations Face Unique Risks]]> https://risk-strategies.com/knowledge-center/article/telehealth-organizations-face-unique-risks#When:15:23:18Z We live in an age of convenience, and people are leaving their homes less than ever. If someone has the ability to get something done more efficiently through technology, they will. Telehealth has been a rapidly growing industry over the past few years, a trend accelerated exponentially by the COVID-19 outbreak. The consulting firm Mckinsey has found that 76% of health care consumers are now interested in using telehealth, and up to $250 Billion of current US health care spend could potentially be virtualized. New telehealth companies are constantly emerging and existing practices are evolving in response to this trend,…]]> 2020-06-30T15:23:18+00:00 <![CDATA[Tsunami of Employment Claims Ahead]]> https://risk-strategies.com/knowledge-center/article/tsunami-of-employment-claims-ahead#When:13:56:12Z As the economy starts to reopen and states and municipalities across the country roll out phased plans, businesses are facing unprecedented challenges in bringing employees back to work safely. At the same time, we’re seeing an explosion of employment-related claims brought against employers for issues related to the pandemic.

At Risk Strategies, we’re closely following developments related to Employment Practices Liability Insurance (EPLI) policies as well as assisting our clients on ways to mitigate risk as they begin to reopen.

The mandatory lockdowns triggered by the coronavirus have already led to a never-before-seen volume in EPLI claims, stemming from layoffs…]]> 2020-06-30T13:56:12+00:00 <![CDATA[Crossing the Threshold: 3PL’s Top White‐Glove Delivery Exposures]]> https://risk-strategies.com/knowledge-center/article/crossing-the-threshold-3pls-top-whiteglove-delivery-exposures#When:19:54:15Z Home delivery is moving faster than ever. A trend sweeping both e‐commerce and traditional retailers alike goes beyond the simple dropshipping of purchases, adding extra‐value services like set up, assembly and installation with delivery. For third‐party logistics companies (3PL) that are the delivery connection for these businesses, these so‐called white‐glove delivery services represent a new opportunity and unique risks for which they may not be insured – especially if they use sub‐contractors to deliver the services.

Delivery Liability Exposures

Before entering the customer’s home, 3PLs bear the risk of the agent not delivering the item safely. Accidents and stolen goods…]]> 2020-06-23T19:54:15+00:00 <![CDATA[Rethinking Employee Engagement & Communication in a Post COVID19 Environment]]> https://risk-strategies.com/knowledge-center/article/rethinking-employee-engagement-communication-in-a-post-covid19-environment#When:15:46:48Z Rethinking Employee Engagement & Communication in a post COVID19 environment.

A recent Bain & Company article looking at the future of business in a post-COVID-19 world suggests that one outcome may be what the authors call “Agility that lasts.”

As the virus spread and lockdowns went into effect, thousands of businesses adopted new technology quickly and effectively to facilitate operating remotely.  Now, as the economy opens back up, with social distancing restrictions remaining, benefits and human resources professionals will need to rethink how they communicate and engage with their employees. This is particularly true as they approach their open…]]> 2020-06-16T15:46:48+00:00 <![CDATA[Damages and Loss of Income from Recent Unrest Are Likely Covered]]> https://risk-strategies.com/knowledge-center/article/damages-and-loss-of-income-from-recent-unrest-are-likely-covered#When:15:59:14Z The recent wave of protests and civil unrest that has roiled the nation has, in some cases, led to dangerous conditions in major American cities.

Damage to business offices, stores and restaurants has been widespread. In Cleveland, for example, restaurants had only recently reopened, and were forced to close their doors again, jeopardizing their livelihoods.

Unlike their recent experiences with COVID-19-related claims in which insurers issued blanket denials, business owners are likely to receive insurance reimbursements for losses sustained during the protests. Vandalism is typically a covered peril under most basic property policies, which should allow for both the cost of repair,…]]> 2020-06-03T15:59:14+00:00 <![CDATA[Cargo Insurance, What Are The Risks?  Part II]]> https://risk-strategies.com/knowledge-center/article/cargo-insurance-what-are-the-risks-part-ii#When:20:43:39Z Special Care" Needs For Cargo

While some work is simply a bad bet, most high-risk shipments fall into the "needs special care" category.  This type of cargo care will vary from case to case.  Sometimes your people should take added precautions, and sometimes you must demand that your customer exercise special care.  Often the courier owner must provide appropriate language on the delivery receipt or contract of carriage, or by securing insurance for a customer or delivery.  Often the best solution will be a mix of these risk strategies. 

Jewelry provides a good example of a high-risk delivery that requires additional assessment and coverage…]]> 2020-05-27T20:43:39+00:00 <![CDATA[Cargo Insurance, What Are The Risks? Part I]]> https://risk-strategies.com/knowledge-center/article/cargo-insurance-what-are-the-risks-part-i#When:20:36:56Z It's the phone call no courier owners want to hear, but it happens more than you might think.  As a business owner in the same day delivery world, cargo risks and courier insurance must be top-of- mind.  Depending upon your business practices and cargo insurance, the degree of risk you carry can vary greatly.  

Important questions you should be asking 

Obviously, the nature of the cargo you were transporting makes a difference: What exactly was in the van?  How many different customers' goods were on board?  How easily can the lost items be replaced?  How serious are the consequences if they don't reach…]]> 2020-05-27T20:36:56+00:00