Risk Management Services

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Identifying your exposures and reducing the total cost

Filing large, complex claims with carriers can be an overwhelming experience. As your hands-on advocates, we protect your most critical assets before losses happen and build resilience into your programs to help you recover rapidly after the unexpected occurs.

Risk Management Services coordinates the functions of Claims Advocacy, Loss Control / Safety, and Analytics to provide highly specialized, client-centric services aimed specifically at your claims, operations, and exposures. Our team approach gives us a deep bench of industry-specific expertise to shepherd our clients throughout the entire pre- and post-claim process. We work together to improve property and casualty risks and reduce the total cost of risk for our clients. Our claims advocacy is rooted in an understanding of specific market niches and strong relationships in the marketplace. We utilize technical resources and analytics to identify, quantify, and mitigate risk to ensure business continuity and disaster recovery.

Claims Management & Advocacy

Whether handling a multi-million dollar claim for a chemical plant, or one for a small office property, we have the resources, background, and industry expertise to help correct the issue and prevent it from happening again. We provide:

  • Advocacy and consulting, including claim reporting, coverage analysis, and insurer negotiations
  • Coordination and oversight with respect to claims management
  • Coverage line expertise
  • Complex claims procedures
  • Claim reviews and best practices
  • Insurer / TPA selection process management

Loss Control & Safety

We give our clients the security of identifying their hazards and helping mitigate them before something bad happens. Our custom solutions and capabilities include:

  • Insurer service management, including current insurer or additional independent safety and loss control experts
  • On-site analysis, review, and training — including written follow-up
  • Property engineering and fire prevention expertise
  • Gap analysis to identify areas of improvement
  • Safety audits
  • Online training via our proprietary Risk Management Center


We use analytics to identify where losses may come from through risk mapping, quantify the severity and frequency of claims and exposures, and, ultimately, find ways to reduce or eliminate the potential for loss. These include:

  • Loss forecasts, analytical modeling, and benchmarking
  • Accident analysis summary
  • Internal balance sheet estimate of ultimate liability (accrual analysis)
  • Insurance program negotiation and collateral calculations
  • Allocation of costs to client business units
  • Catastrophe modeling
  • Building and contents replacement cost valuations

Our in-house experts tailor comprehensive solutions to reduce and manage your risks so you can protect what matters most. We get it right and get results when it counts.

Industry Expert

John Meder

Head of Risk Consulting and Claims Advocacy

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