Risk Management Services

Risk Management Services coordinates the functions of Claims Advocacy, Loss Control/Safety and Analytics to provide highly specialized, client-centric services aimed specifically at your claims, operations and exposures.

Filing large, complex claims with carriers can be an overwhelming experience. As your hands-on advocates, we never lose sight of you and your business goals. We fight on your behalf to protect your critical assets before losses happen and to help you recover rapidly after an event. Our team approach gives us a deep bench of industry-specific expertise to shepherd our clients through pre- and post-claim issues.

Whether handling a complex, multi-million dollar claim for a chemical plant, or one for a small office property, we believe in open communication from start to finish. No matter what problems arise, we have the resources, background and industry expertise to help correct the issue and prevent it from happening again.

• Advocacy and consulting including claim reporting, coverage analysis and insurer negotiations
• Coordination and oversight of claims management
• Coverage line expertise
• Complex claims procedures
• Claim reviews and best practices
• Insurer/TPA selection process management

Understanding specific market niches and knowing what questions to ask are critical to both safety and loss control. We give our clients the security of identifying their hazards and help mitigate them before something bad happens.

• Insurer service management, including current insurer or additional independent safety and loss control experts
• On-site analysis, review and training, including written follow-up
• Property engineering and fire prevention expertise
• Gap analysis to identify areas of improvement
• Safety audits
• Online training via our proprietary Risk Management Center

Mitigating risk, ensuring business continuity and recovering from losses all require planning. We use analytics to identify where losses may come from through risk mapping, quantify the severity and frequency of claims and exposures, and, ultimately, find ways to reduce or eliminate the potential for loss.

• Loss forecasts, analytical modeling and benchmarking
• Accident analysis summary
• Internal balance sheet estimate of ultimate liability (accrual analysis)
• Insurance program negotiation and collateral calculations
• Allocation of costs to client business units
• Catastrophe modeling
• Building and contents replacement cost valuations

When you’re facing the most pressing business challenges, maximizing your success starts with the right partner. At Risk Strategies, you get a dedicated risk management consultant and partner with in-depth industry knowledge and 25 specialty practices. Personalized service, industry specialization, open communication, client advocacy and depth of experience are the cornerstones of our Risk Management Services practice. Our most important job is to help protect your critical assets and build resilience into your programs so that you can get back to business when the unexpected happens. What makes us stand out?

• Claims, Loss Control and Analytics teams work in conjunction with each other to improve property and casualty risks and reduce the total cost of risk for our clients
• Client advocacy that draws on years of experience, understanding of specific market niches and strong relationships in the marketplace
• Open and constant communication throughout the entire pre- and post-claim process
• Technical resources and analytics to identify, quantify and mitigate risk
• Post-claim planning for business continuity and disaster recovery

Amy Hahn, Loss Control Team Leader - ahahn@risk-strategies.com

Jennifer Kryz, Director, National Claims Practice - jkryz@risk-strategies.com

Mike Bostley, Director, National Claims Practice - mbostley@risk-strategies.com

Mike Vitulli, Casualty Practice Leader, for Analytics - mvitulli@risk-strategies.com