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How To Build Psychology of Safety Culture in Your Team

Written by Kellie Crete, Risk Strategies Loss Control & Safety | Jan 16, 2024 7:44:42 PM

Safety in the workplace isn’t simply about following rules; it’s a mindset for every action and decision. A safety-conscious perspective will prevent accidents and foster wellbeing in a work environment. Let’s unravel how safety psychology benefits everyone.

What is the psychology of safety?

Understanding the psychology of safety starts with a question: “Why do employees take risks or follow safety rules?” and applying what’s learned to a workplace safety culture. Instead of just handing out a rulebook and hoping for the best, it’s about encouraging employees to genuinely care about their safety. Grounding safety on the human level can improve wellbeing for everyone in high-risk sectors like construction, manufacturing, energy, and more.

Cultivating a safety culture

Fostering a safety culture involves more than just rule enforcement; it's about creating an environment where everyone feels responsible for their wellbeing and the wellbeing of their colleagues. Ways to create a psychology of safety at work:

Understanding motivations

Why do employees take risks? Is it pressure, lack of knowledge, or simply a misunderstanding? Delving into these "whys" allows us to address the root causes of unsafe behavior.

Connecting with emotion

Safety isn't just about numbers and statistics; it's about people. Connecting safety measures to real life reminds every one of the human cost of accidents.

Empowering ownership

Safety isn't a spectator sport; it's a team effort. By fostering open communication, shared responsibility, and a sense of community around safety, we empower everyone to participate for everyone’s benefit.

Leadership impact

Leadership plays a pivotal role in shaping a safety-conscious workplace. A leader's attitude towards workplace safety can influence the entire organizational culture. Effective leaders set the tone for a workplace where safety is not just a rule but a core value. Leaders can cultivate a thriving safety culture, with:

Genuine care

Empty promises and dangling carrots don't fool anyone. By prioritizing the wellbeing of their team through genuine care and support, leaders inspire trust and commitment to safety.

Leading by example

Actions speak louder than words. When leaders consistently demonstrate safe behavior and prioritize safety in their decision-making, they send a powerful message that resonates throughout the organization.

Open communication

Fostering a culture where every voice matters is crucial. Leaders who encourage open communication about safety concerns, hazards, and near misses create a safe space for continuous improvement.

Safety committee - the guardians of wellbeing

Safety committees serve as the frontline defenders of a safe workplace. A well-balanced safety committee includes representation from various levels of the organization. They can effectively share ideas, implement improvements, and ensure everyone is heard. Safety committees underscore the importance of:

Diverse representation

Committees reflecting diverse workplace perspectives hear and address all concerns with equal weight.

Empowerment and accountability

Equip committee members with the training and resources they need to effectively analyze, identify, and address safety issues.

Ongoing engagement

Keep the committee active by regularly reviewing progress, celebrating successes, and adapting initiatives based on data and feedback.

Onboarding and ongoing training

Instilling employees with a safety-first mindset starts from day one. Design onboarding programs to promote safety awareness from the outset. Ongoing training also keeps safety principles fresh in everyone's minds. Practical, site-specific training can bridge the gap between theory and daily operations with:

Onboarding that sticks

Ditch the day-one information overload and spread safety training throughout the initial onboarding process. Use real-life examples, interactive techniques, and site-specific scenarios to make the information relatable and memorable.

Going beyond the textbook

Training shouldn't be a one-time event. Utilize ongoing training sessions, safety talks, and knowledge-sharing initiatives to keep safety at the forefront of everyone's minds.

Tailoring to needs

Distinct roles and departments have different safety needs. Tailor training programs to address the specific hazards and risks each group faces, ensuring its relevance and effectiveness.

Incentives done right

Incentive programs can be a double-edged sword if not implemented thoughtfully to promote a psychology of safety in the workplace. The goal is to create a workplace where employees are motivated to contribute actively to a safer environment by:

Focusing on behavior, not outcomes

Reward actions that promote safety, such as reporting hazards, participating in training, or proactively identifying risks, rather than focusing on accident-free periods.

Keeping it meaningful

Choose incentives that resonate with employees, whether it's extra time off, team-building activities, or public recognition.

Aligning with values

Incentives shouldn't create an environment of competition or pressure. Ensure they align with your safety culture and values, emphasizing collaboration and shared responsibility.

We’re in this together

A psychology of safety isn't a static concept. It's a dynamic force that evolves through the effort of every employee and leader. Organizations can foster a culture where safety isn't just a set of rules but a shared responsibility. Together, we can create a workplace where everyone returns home unharmed daily.

Want to learn more?

Find me on LinkedIn, here.

Connect with the Risk Strategies Risk Management team at safety@risk‐strategies.com.